Términos y Condiciones

Academia de Español Online

Welcome to Spanishwithvicente.com

Please, read these terms and conditions carefully before using this website. By accessing or using Spanishwithvicente.com, you agree to be bound by these terms and conditions. The provision of information and services on this website by the owner is subject to your agreement to the terms and conditions below.

  • The trial lesson will last 25-30min.  You are under absolutely no obligation to take any more lessons after the trial lesson.

  • The trial lesson  allows  the teacher the time to get to know your level and helps to ensure that the subscribed lessons meet your needs and aims for the future.

  • If you cancel the trial lesson without following the cancelation policy (24h) it will be considered as completed.

  • Payments can be done by PayPal or Credit Card. When you press the”buy now” or “start now” botton you will be redirected to Paypal. Make sure this is the correct the package you want to buy or subscribe to.
  • Spanishwithvicente is not responsible for any additional bank fees, interest charges, finance charges, over-draft charges, or other fees.
  • Any increase if the lesson´s fees will be notified 30 days in advice. If you have been studying with Vicente for more than 6 months (uninterruptedly) prices will not vary.
  • All lessons are paid in advance, but you will never lose your money by changing the class day or time as long as you respect the cancellation policy below.

  • The lessons last 55min. If in any case they go over time there will be no extra charge.

  • All packages expire after 6 months from the day of the purchase.

  • If the lesson has finished or improperly cancelled there is no refund.

  • Cancellations and changes can be made 24 hours in advance by email without any penalty.

  • If you cancelled or changed the lesson within 24 hours before the start of the original lesson time, the lesson will be charged.

  • No-shows will be charged as a lesson.

  • If the student is late there will be a maximun of 15min. waiting after that, le lesson will be considered as completed or as a No-show-

  • In case of teacher illness or accident the lesson will be 100% refunded or rescheduled depending on the student´s needs.

  • Student will be notified of holidays at least 15 days in advance.

  • If in any case the student ask for a refund, the lessons already done will not be refunded.

  • The student will face the charges of Paypal (Paypal charges around 6-8% commission for all transactions).

  • If the student ask for a refund of a package, the lessons already done will count as the price of an individual lesson, the lessons reduced price is for packages not for individual lessons.

  • Refunds can be made only in the first 15 days of the payment.

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